ITVANA

Privacy Policy

Effective Date: 1 February 2026

1. Introduction

ITVANA ("we", "us") is committed to protecting the privacy of our website visitors. This policy outlines how we process personal information in compliance with the Protection of Personal Information Act (POPIA).

2. Who We Are

ITVANA is a Managed Service Provider (MSP) based in South Africa.

  • Responsible Party: Ferdinand Stander t/a ITVANA
  • Email:info@itvana.co.za
  • Physical Address: Available on request or via our Contact page.

3. Information We Collect

We collect limited information to facilitate business communication:

  • Voluntary Data: Name, email address, phone number, and company details you provide when using our "Contact Us" form.
  • Automatic Data: We use Google Analytics 4 to collect anonymous usage data (e.g., browser type, pages visited) to improve our website performance.

4. How We Use Your Information

  • To respond to your inquiries and provide quotes for IT services.
  • To improve our website functionality.
  • To comply with legal record-keeping requirements.

Note: We do not send marketing emails unless you specifically request them.

5. Cookies

This website uses cookies to function and to run Google Analytics. You may disable cookies in your browser settings, though this may affect site performance.

6. Data Security

We host our website in secure data centers and employ industry-standard encryption to protect your data. While we take all reasonable steps to secure your information, no transmission over the internet is completely secure.

7. Your Rights

Under POPIA, you have the right to:

  • Ask what personal information we hold about you.
  • Request that we update, correct, or delete your information.
  • Object to the processing of your information.

To exercise these rights, please contact us at info@itvana.co.za.

8. Information Regulator

If you have concerns about our data processing, you may contact the Information Regulator of South Africa: